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Frequently asked questions

Not at all! We work with flexible payment plans. Typically, we ask for 30% to start the project, 40% at milestone delivery, and the remaining 30% upon completion. We can also discuss custom payment schedules based on your budget.

Every project is unique! These packages are starting points. We're happy to create a custom package that perfectly fits your needs. Just reach out and we'll tailor a solution specifically for you.

Starter packages typically deliver in 2 weeks, Growth packages in 4-6 weeks, and Enterprise projects in 8-12 weeks. Timeline depends on complexity, revision rounds, and how quickly you provide feedback. We always give you a clear timeline upfront.

All packages include post-launch support (1-6 months depending on your package). We fix bugs, answer questions, and help you get comfortable managing your site. After that, you can choose our maintenance plans or manage it yourself.

We stand behind our work 100%. If we haven't met the agreed milestones outlined in our contract, we'll refund your money. We work in phases with clear deliverables, so you always know what you're getting.

Absolutely! Many clients start with a Starter package and upgrade as they grow. We'll credit what you've already paid toward the upgraded package. It's a risk-free way to start small and scale up.

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